Shipping Policy

Last updated: September 12, 2026

Every Spectral Stitches piece is made to order. Because your garment is created specifically after your order is placed, please allow time for both production and shipping.

Order Processing & Fulfillment

Orders are sent into production after payment has been successfully processed.

Most orders are typically fulfilled within 2–5 business days. Production times may vary during new releases, holidays, high-volume periods, or circumstances outside our control.

Once your order has been fulfilled, it will be handed over to the shipping carrier for delivery.

Production time and shipping time are separate.

U.S. Shipping

Spectral Stitches currently offers free standard shipping on U.S. orders where indicated at checkout.

After fulfillment, standard delivery generally takes approximately 3–7 business days, depending on the destination, carrier, and fulfillment location.

These delivery times are estimates and are not guaranteed.

International Shipping

International shipping rates are calculated at checkout when available.

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.

International delivery times vary depending on destination and customs processing.

Tracking Your Order

When tracking is available, you will receive a shipping confirmation containing your tracking information once your order leaves the fulfillment facility.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Multiple Packages

Depending on the products in your order and the fulfillment locations available, an order may occasionally arrive in more than one package.

If this happens, you may receive separate tracking information for each shipment.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, contact us as soon as possible. Once an order has entered fulfillment or been shipped, we cannot guarantee that the address can be changed.

Additional costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by law.

Delayed or Lost Packages

Carrier delays can occur due to weather, customs, high shipping volumes, or other circumstances outside our reasonable control.

If tracking shows unusual delays or you believe your package has been lost in transit, please contact us.

Claims for qualifying packages lost in transit should be reported within 30 days of the estimated delivery date.

Damaged Packages or Products

If your product arrives damaged, defective, or misprinted, contact us within 30 days of delivery.

Please include your order number, a description of the issue, and clear photographs showing the problem so we can review the claim.

Eligible orders may receive a replacement or refund in accordance with our Return & Refund Policy.

Questions

If you have questions about an order or shipment, contact us using the contact information provided on our website.

Spectral Stitches
Clothing for a Different Realm.